Eligibility
Most unused items can be returned within 30 days of delivery. Opened personal-care items may be limited for safety reasons.
Smart Beauty by Bluesense
Returns & Refunds
If your order is not a fit, we offer a straightforward return process for eligible items.
30-day return windowSimple request processTransparent eligibility rules
How to Start
Email returns@smartbeautyapp.com with your order number and reason for return. We will share next steps immediately.
Refund Timing
Refunds are issued to the original payment method after the return is received and reviewed, usually within 5-10 business days.
Need something else?
You can browse products, read skincare guides, or contact support for specific order questions.