Privaatheidsbeleid

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Smart Beauty Privacy Policy (LATAM Region)

Effective Date: [Date to be added]

Applicable Regions: Brazil, Mexico, Argentina, Colombia

1. INTRODUCTION

At Bluesense AI Inc. ("Bluesense", "we", "the company"), we are committed to protecting your privacy and the security of your personal data when using the Smart Beauty mobile application. This policy has been prepared in accordance with applicable data protection laws in your region (e.g., LGPD, LFPDPPP, Habeas Data Law, Law 1581).

2. DATA WE COLLECT

Identity Information: Name, email, phone number, age, gender
Skin Images and Analysis Data
Biometric Data: Facial analysis (with explicit consent only)
Health Data: Skin issues, product interactions (with explicit consent only)
Device and App Usage Data
Location Data (with user permission)
Purchase and Subscription History

3. PURPOSES OF DATA USE

To provide skin analysis and personalized skincare recommendations
To process payments and manage orders
To provide technical support and user assistance
To conduct development and analytics (using anonymized data)
To fulfill legal obligations
To send marketing content and notifications (with explicit consent only)

4. LEGAL BASES

Consent: For biometric and health data, and marketing communications
Contractual Necessity: For service delivery and purchases
Legitimate Interest: To improve service quality
Legal Obligation: To comply with requests from competent authorities

5. COOKIES AND TRACKING

Smart Beauty may use cookies and similar technologies. Users can manage tracking preferences via their device or app settings.

Personal data may be shared with:

Technology and infrastructure service providers
Business partners (with user consent only)
Public authorities upon legal request
In the event of a company merger or acquisition

We do not sell personal data. Cross-border data transfers are made with appropriate security safeguards.

7. DATA RETENTION

Data is retained until its intended purpose is fulfilled or the user withdraws consent. In mandatory cases, data may be stored for up to 5 years.

8. USER RIGHTS

Users have the right to:

Access, correct, or delete their data
Withdraw consent
Restrict sharing of their data

Requests should be sent to: privacy@bluesense.ai

9. MINORS

Smart Beauty is not intended for individuals under the age of 14. Any data collected without parental consent will be deleted.

10. MEDICAL DISCLAIMER

Smart Beauty is not a medical diagnostic tool. It does not determine medical conditions but provides informational recommendations only. Medical decisions remain the user’s responsibility. Bluesense cannot be held liable for any outcomes resulting from those decisions.

11. CANCELLATIONS AND REFUNDS

Under applicable laws, users may withdraw from purchases within the following timeframes:

Brazil: 7 days
Mexico: Refunds in case of defective service
Argentina: 10 days
Colombia: Legal withdrawal period

Refund requests: support@bluesense.ai

12. POLICY CHANGES

This policy may be updated. Significant changes will be communicated via the app or by email.

13. CONTACT

Bluesense AI Inc.

privacy@bluesense.ai

2508, 1200 West Georgia Street, Vancouver, BC, Canada